Listening, really taking the time to listen and hear what a colleague or friend needs.

Sharing, with real information…not with general ideas and grand assumptions…the most helpful advice I’ve gotten is examples of real world scenarios. Spell-it-out-for me suggestions. I need answers not more “I think this” and “I think that”…I need “I know”.

Optimistic. There are enough critics. Be the person who you’d want advice from. You never forget how people make you feel.

Honest, but tactful. The truth is very powerful and useful, it allows you to see things as they really are rather than through emotional lenses. Data can help with this as well.  Once you know where you are you can make a plan forward.

Vital. The best days are when our team is laughing together. The greatest moments are when you can share your triumphs with those who hold you up. Support is the known in the unknown climb ahead